Privacy policy

1. Preamble

FRANCE OBJETS TROUVES is a service provided by the company ATLANTIS, SAS with variable capital, registered in the Grenoble Trade and Companies Register under number 815409990 whose head office is located at 9 chemin du Vieux Chêne 38240 Meylan.

ATLANTIS undertakes to ensure that the processing of personal data carried out within the framework of its activity complies with European Regulation No. 2016/679, known as the General Data Protection Regulation (GDPR) of a personal nature, as well as with the law. Computing and Freedom.

In this Privacy Policy (the “Policy”), we explain to you how and why we use your data, what your rights are and how to exercise them.

By accepting the Policy, you agree that we process your data.

2. What is personal data?

Personal data (“Personal Data” or “Data”) means any information relating to an identified or identifiable natural person:
  • directly (surname, first name, email address) or
  • indirectly (IP address, geolocation).

3. Who is this Privacy Policy for?

This Policy applies to all our services (the “Services”), i.e. a service for the distribution and consultation of information on lost objects, a service for the distribution and consultation of information on found objects and a service connecting losers and inventors via the website and its subdomains (the “Site”).

It aims to inform the person using our Services (the “User”)

4. Who collects your Data?

The Data Controller, within the meaning of the European Data Protection Regulation, is SAS ATLANTIS, represented by Alain FRANCIOSA as president of the company.

5. How do we collect your Data?

The Data collected by this Site is collected online only.

The Personal Data that the User agrees to communicate to us, whatever the method of collection (online, by paper or orally), are subject to the provisions of this Policy.

6. Why do we collect your Data?

Some of your Data is necessary for the processing and provision of our Services. The lack of information prevents the proper functioning of the Services offered.

For information purposes, you will find below a non-exhaustive list of categories of data collected corresponding to the purposes pursued by our collection.

When creating an account and listing:
  • Categories of Data collected: identity data (surname, first name and optionally date of birth), contact data (e-mail address and optionally postal address and telephone number) and advertisement number.
  • Category of data subjects: Users of the website.
  • Legal basis: pre-contractual measures taken at your request.

To ensure the execution of the service:
  • Categories of Data collected: identity data (last name, first name), contact data (email address, telephone number), customer data (ad number), financial data (bank card data, RIB).
  • Category of data subjects: Users of the website.
  • Legal basis: contractual measures taken at your request.

To respond to your request made via our contact form:
  • Categories of Data collected: identity data (surname, first name), contact data (email address).
  • Category of data subjects: Users of the website.
  • Legal basis: legitimate interest in order to offer you our Services.

7. Are you obliged to provide your Personal Data?

When you make specific requests such as responding to your contact form, the processing of your Data is mandatory. Indeed, we cannot proceed with your registration without processing your Data (email address in particular).

Please note that when you give your consent to the processing of your Personal Data, you have the option to withdraw this consent at any time via the dedicated address Or directly from your user account.

8. How long do we keep your Data?

We only keep your Data for as long as necessary to carry out the operations for which they were collected, except when the law provides for a different retention period.

For exemple :
  • When you register, we keep your Data for a period of 18 months from the date of your registration on the site.
  • To ensure the execution of the service (i.e. the management of the transmission of lost/found objects), we keep your Data for 5 years after the end of the contractual relationship, not counting the period of conservation of the object at the end of the contractual relationship. departure likely to contain directly or indirectly identifying data for the purposes of preserving our interests.
  • Data relating to advertisements is retained:
    • For advertisements of lost objects whose owner is not identified: 13 months after the date of creation of the advertisement,
    • For lost and found announcements where the owner is not identified:
      • 18 months after the date the ad was created for valuable items;
      • 13 months after the date the ad was created for items not considered valuable;
    • For lost and found announcements whose owner has been identified:
      • 18 months after identification of the owner for valuable items;
      • 13 months after identification of the owner for objects considered to be of value.
  • When you make a request via our contact form, we keep your Data for 6 months from the closing of the request.


A user cannot delete their account if a restitution is in progress.

You acknowledge that the data you communicate to us and which are stored in our information systems are accurate and constitute proof of your identity.

9. Who do we share your Data with?

ATLANTIS undertakes to never transfer or sell to third parties personal information and contact details that could be used to identify you personally, unless expressly authorized by you.

Thus, the Data collected is shared, according to their respective needs and in accordance with the purposes mentioned above, with:
  • ATLANTIS staff
  • the loser, the inventor or the lost and found service partner when ATLANTIS and/or the partner who has carried out the planned preliminary checks.
  • judicial authorities or third parties under a legal obligation
  • the staff of partner or affiliated companies or companies working under the control of ATLANTIS or its partners involved in the processes of providing the services provided by ATLANTIS
  • the staff of external hosting services for our website
  • staff of external services to send confirmation emails following registration and to respond to contact requests

10. Is your Data sent outside the European Union?

We do not share your Data outside the European Union with service providers located outside the European Union.

As the Site is accessible on the Internet, its content may be accessible outside the European Union.

11. What security measures have we taken to protect you?

We undertake to implement all technical and organizational measures necessary to respect the protection of your Personal Data.

Thus ATLANTIS undertakes to anonymize the Data by removing personally identifiable elements such as name and email address when it groups the data for use in market research or for other purposes. professionals.

In particular, we carry out regular audits of our information systems to ensure the proper implementation of security measures to guarantee the integrity, confidentiality and availability of your Data. In addition, ATLANTIS SAS, as responsible for the processing and storage of your Data, ensures that partner lost and found services simply have access to it in order to be able to offer you the service of connecting inventor and loser.

Our contracts with our service providers include a part dedicated to Data protection, in compliance with applicable laws.

12. What are your rights?

In accordance with the Data Protection Act and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 201, relating to the protection of individuals with regard to the processing of personal data and to free movement of this data, and subject to compliance with the legal obligations imposed on ATLANTIS in the context of its activity, each individual can exercise the following rights:

You can:

Request a copy of the Data of the content of your session – Right of access

Correct inaccurate Data concerning you in particular through your personal space – Right of rectification

Request the erasure of certain Data concerning you – Right of erasure

Object to our processing of your Data; this request is incompatible with the performance of our service – Right of opposition

Limit the use of your Data while your request is processed – Right to limit processing

Oppose the profiling of your Data – Right to opposition to profiling. ATLANTIS does not carry out profiling processing.

Download your Personal Data directly from your customer account with your username and password - Right to portability
When a Data violation likely to create a risk for your rights and freedoms is detected, the Data Protection Officer notifies this violation to the CNIL within a maximum period of 72 hours from becoming aware of it. this.

When a Data breach likely to cause a high risk to your rights and freedoms is detected, you will be informed of this breach as soon as possible.

You can formulate directives relating to the conservation, erasure and communication of your Personal Data after death, in accordance with article 40-1 of law 78-17 of January 6, 1978.

13. How to exercise your rights?

These rights as well as these directives can be exercised directly from the preference center located on your user accounts or by contacting the Personal Data Protection Officer (DPO):
  • E-mail:
  • Postal address: For the attention of the Data Protection Officer 9 chemin du Vieux Chêne 38240 Meylan, France

To enable us to identify you quickly and respond to you, you will attach to your request all the elements enabling you to establish your identity (in particular customer number or request made directly via your account). A response will then be sent to you within 1 month of receipt of the request. In certain cases, linked to the complexity of the request or the number of requests, this deadline may be extended by 2 months.

We take all measures to protect personal data against any accidental or deliberate destruction. Therefore, even when you delete Data used by our services, we may not immediately delete residual copies on our active servers or those stored in our backup systems.

You can also contact the Commission Nationale de l’Informatique et des Libertés (CNIL), the regulatory authority responsible for enforcing regulations on the protection of personal data in France, via the internet https://www.cnil. fr/fr/act or by post to the following address: Commission Nationale de l'Informatique et des Libertés, 3 Place de Fontenoy - TSA 80715, 75334 PARIS CEDEX.

14. Cookies

ATLANTIS generates cookies on certain pages of the site in order to facilitate navigation (no password to systematically reintroduce, for example). These cookies are small and temporary files in most cases. They are installed on your hard drive and are generally stored only for the duration of a session. You can always block the installation of cookies via your browser but this may prevent you from accessing all of our services.

The cookies we use:
Cookie Kind Objective Retention period
PHPSESSID Functionality Personalization of navigation and User identification For the duration of the browsing session
hl Functionality Allows you to keep the language chosen by the user 1 year
displayCookieConsent Functionality This cookie allows you to confirm the use of cookies. 1 year
_pk_id Anonymized analysis Used to store some user details such as unique visitor ID. However, this data is anonymized and no personal data is collected. Therefore, user consent is not required. 13 months
_pk_ses Anonymized analysis Used to temporarily store visit data. However, this data is anonymized and no personal data is collected. Therefore user consent is not required. 30 minutes
_pk_testcookie Analysis Used to check if the browser accepts cookies Directly deleted
You can express your agreement regarding the installation of the aforementioned cookies in particular via the appropriate settings of your browser.

However, in accordance with current regulations, your consent is not necessary when the installation of a cookie has the exclusive purpose of enabling or facilitating communication by electronic means or is strictly necessary for the provision of a service in line at your request.

15. ATLANTIS Users

Sending unsolicited messages from one user to another is strictly prohibited.

16. Password and security

Any action carried out using your password and email is your sole responsibility. It is therefore essential not to transmit this information to a third party as you would lose control of your data and could be bound by the obligations contracted on your behalf.

If you receive an email asking you to update information such as passwords, credit card numbers or aliases, do not respond to it and contact us via the contact system on the website . If your password has been communicated to third parties, you must immediately change it via your user area.

ATLANTIS strives to secure communications and data storage to protect the confidentiality of your personal information against loss and interception by a third party. However, please be aware that there is no zero risk of loss or interception by a third party of your data.

17. Modification of this Privacy Policy

We may update this Policy by posting a new version on our Site. We undertake not to lower the level of confidentiality of your Data substantially without informing you and obtaining your consent. Any modification made to these regulations will come into force after being posted online and notification of this modification in your personal space.

18. Contact

If you have a question about the Privacy Policy, contact us: